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Style, beauty and lifestyle blog
Filtering by Category: the fresh perspective---
It's been pretty wet, cold and rainy these past few days and it looks like there's more 'bad' weather to come. A poem for your weekend...
The Blues
When the shoe strings break On both your shoes And you're in a hurry- That's the blues.
When you go to buy a candy bar And you've lost the dime you had- Slipped through a hole in your pocket somewhere- That's the blues, too, and bad!
Langston Hughes
That's the fresh perspective...
Blah, blah, blah...
It's official, we are expanding! If you haven't been in the shop for a while, you should get in here before the summer ends. We're going to be giving our shop a complete over haul. It's funny, all I do (apart from making folks look good) is talk, talk, talk. Sometimes I tell the same story to some clients cause I'm not sure who has heard what yet. It's crazy. On a busy day, I probably am talking for at least six hours!!
I find that talking about stuff helps me stay accountable and keeps me on my toes. It's been so long that we have been talking about expanding and now that we are, I want to shout it from the roof tops! I know I've been on here thanking everyone for all their support, and this, and that, and what-not, but I really need everyone to know that I am so grateful and happy that we are still around. I'm so happy that we are still able to give everyone the service and care that we provide whenever our doors are open.
We want to be better and know that there are ways to grow and keep growing, but it's the support from all our family, friends, staff and most importantly the folks that patronize us on a daily basis. Thanks to you clients that trust us with your hairs, and your colors. Thanks for trusting our opinions on products. Thanks for giving us a part of your hard-earned wages. I know that some of our services and products are on the higher end, but thanks for understanding that phrase, 'you get what you pay for'. We really want to go to the next level with our new expansion and we want all of you that walk in our shop to experience the new changes with us.
We were good before, but we are going to be better! Clients: any advice you want to give us? Please do! We are here for you, and want you to enjoy yourselves. I've said enough, I've said it all. Danke...
That's the fresh perspective...
A CHANGE 'GON COME...
We're knee-deep in to 2014 and there's a lot going on this year for Freshair Boutique. We're looking to do a little expanding and changing the look of our shop from the roota to the toota. I too am expanding and will be changing my schedule come September, yikes! For someone who is always 'up for something new', I am feeling a little nervous. Change is good but also scary...
What makes change so terrifying? From moving cities, to giving birth. New hair styles to new jobs. From renovations to huge financial decisions... All these types of changes are, in my opinion, an attempt to better our lives in one way or another. But why does it feel like it's somehow going to end badly?
You what folks? I don't have all the answers. I'm just here to shed a little light, offer some perspective, and hopefully open your eyes to a different way of looking at things. I always love to hear people give their opinions because it helps me see things differently and opens my mind to new possibilities.
I wasn't always up for listening to other people's opinions about most things because I always thought that I was right. Even now, sometimes I have to check myself when I think that my way is the only way and the best way. I have a lot of ideas about how things should be and how things should go. I am changing though. I have to if I want to make the best out of the one life I have been given. Are you changing? For the better? That's the fresh perspective...
YOU THINK YOU KNOW, BUT YOU HAVE NO IDEA....
I'm just going to rant for a teeny bit ( not too long...). Last night I went to see Off the Beaten Path: Women, Violence and Art at the WAG. It was very intense and made me think of many, many things... Most of all I thought about WOMEN. What a special group of people we are! I mean, seriously! I applaud all of us and I'll say that I don't acknowledge our gender enough.
We do so much on a day-to-day basis and even if you aren't a wife or mother, you're probably a sister or daughter so you still qualify to be great! I am a woman who wears many hats but it seems to me that I receive the most praise (no pun intended) for the things I have become and not the person/woman I am. Before I was a wife and a mother and a business owner, I was just a girl, a young woman, Praise. No one seemed to tell me how fabulous I was then...
Fast forward many years, and after the mother/wife label I'm all of a sudden soooo much better than the Praise I was? I mean, okay, my life has become more complicated but I think we should hi-five all the ladies, single ones and married ones. Let's send a shout-out to the mothers and the non-mothers, let's give a hip-hooray for the full-time working chicks and the ones that don't get paid to work. We need to focus on supporting each other even if we don't have the 'proper titles' yet. The fact that we are women is reason enough to celebrate us.
Don't hesitate to support or complement a lady you know. No matter what she does, or how she lives, she could use some encouraging words. We all can. That's the fresh perspective...
SPRING IS HERE?!
We're officially into spring (so says the Gregorian calendar) and in Winnipeg it's hard to believe that there will be an end to the 'polar vortex'. I had been away for the past week and even where I visited had extremely cold weather.
While I was away, I learned about how to become an expert on blonde hair and I'm dying to get some lightener on some clients (stay tuned for my 'blonde expert' advice). Blonde hair makes me think of warmth, summer, tans, and bronzers... I feel like it'll take forever to see grass and to throw my feet into Birkenstocks again.
What are your summer plans this year? Is the weather where you are living as bad as the weather in Winnipeg, Manitoba? Do you have any spring aspirations? Today I'm going to paint my nails a nice light color and pretend that my lady spring will be here soon.... I'm not going to hold my breath though, that's the fresh perspective...
SERVICING OTHERS
With all this talk of expansion, it got me thinking about how we run our business at Freshair Boutique. I wonder how people rate us or even if they think we give good service? From when they walk in till when they walk out, are they satisfied with the amount they were charged? Would they come back? Would they recommend a friend?
A few weeks back we had a complaint from a client in regards to the specific service they were booked for. They emailed us promptly and told us their issue. I was grateful. I feel like most times we are unhappy with bad service or a botched service, we don't tell the business why we were unhappy, we just don't return for any other services. Herein lies the problem, how can we rectify anything if no one wants to speak up about the way their haircut went, or that they were never greeted, or whatever it may have been to ruin their experience.
It's tricky but we're looking for new ways to try to track how every customers experience is. We want to really be different and really make a difference. Do you speak up? If you were unhappy about any type of service did the business know about it? Any tips or tricks you can give to try to track how we're doing? I'd love some suggestions and hope that anyone who frequents our establishment will have enough guts to tell us if we need improvement. Let's face it, we could always improve on something. That's the fresh perspective...